Terms and Conditions

Effective Date: June 23, 2025


1. Services

In Touch Life Coaching (“Coach,” “we,” “us”) agrees to provide coaching services (“Services”) as outlined in your intake form. Services may be delivered via in-person, online, or telephone sessions. Additional coaching time may be arranged upon request, billed at $125/hour, and pro-rated in increments defined by the Coach.


2. Session Package & Availability

Clients select a coaching package (e.g., number of sessions or months). The Coach will be accessible via email and voicemail between scheduled sessions according to the agreed package. Additional communication or support outside scheduled sessions may incur extra charges at $125/hour.


3. Client Responsibilities

Clients agree to:

  • Complete the intake form truthfully, including personal, contact, and payment information.
  • Attend scheduled sessions or provide at least 24 hours’ notice for cancellations or rescheduling.
  • Actively participate and complete any action items or recommendations set during coaching.


4. Payments & Fees

  • Standard rates are: $150/session (1–4 sessions), $125/session (5–8), and $100/session (9+).
  • Payment types accepted: credit card, Zelle, PayPal.
  • A valid payment method is required to begin coaching.
  • Missed sessions or cancellations with less than 24 hours’ notice may be billed at full rate.


5. Confidentiality & Privacy

All client information, including data provided in the intake form, is held in strict confidence. We adhere to the Privacy Policy (effectively June 23, 2025), protecting your Personal and Non-Personal Information. We do not sell or rent client information.


6. Term and Termination

The coaching relationship begins upon mutual agreement and payment initiation, extending for the agreed duration (e.g., 2 months). Either party may terminate with written notice. Refunds for unused sessions may be issued at the Coach’s discretion, based on unused pre-paid services.


7. No Guarantees

Coaching is not therapy. We do not diagnose or treat mental health issues. While we guide and support you, outcomes depend on your engagement and effort, so specific results cannot be guaranteed.


8. Liability

By participating, you agree to release In Touch Life Coaching from liability for any direct or indirect outcomes. You consent to indemnify and hold harmless the Coach from claims arising from your participation in coaching.


9. Intellectual Property

All content provided during our sessions (tools, resources, materials) remains the property of In Touch Life Coaching. You are granted limited, non-commercial use rights for your personal growth.


10. Governing Law

This Agreement is governed by Illinois state law. Any disputes will be resolved through mediation or small claims court in DuPage County, Illinois.


11. Changes to Terms

We reserve the right to update these Terms & Conditions. Changes will be effective upon posting. Continued use of services constitutes acceptance.


By submitting the intake form, making payment arrangements, scheduling a session, or continuing to use this website, you acknowledge and agree to these Terms & Conditions and our Privacy Policy.